What people ask us
The Vault, your data, payment: answers to the most common questions.
In practice, what is the Vault?
A single file, protected by your password, that you open in your computer's browser. Inside, twelve prepared themes, plus any you add, where you keep what matters: where the papers are, which accounts and contracts exist, who to notify, what you wish. You can attach documents. It is neither a website nor an online service: the file is yours, at home.
Is the Vault only for later?
No. It is first your everyday reference: your numbers, contracts and important documents, found in seconds. Being useful to your loved ones when the day comes follows from that.
Where is my data kept?
In that file, on your computer. Nothing is sent, to LEGATEM or anywhere else. You choose where to keep the file and its copies: your computer, a USB stick, an external drive.
Do I need to install anything?
No. The Vault opens in your computer's browser, with no connection. Solo works in recent browsers, most comfortably with Chrome or Edge. Duo requires Chrome or Edge.
What does the update subscription include?
It gives access to new versions of the Vault. It is entirely optional: without it, your vault keeps working and opening, with no time limit.
What if I forget my password?
LEGATEM does not know it and cannot recover it. The pieces you gave to your loved ones are what let you rebuild the key and reopen the vault.
Does the Vault replace a will?
No. The Vault gathers your information and says where your documents are, including your will. It replaces neither a will nor a notary's advice.
Which languages is the Vault available in?
French and English today. It was designed from the start for other languages, which will come gradually.
I have a Solo vault. Can I move to Duo later?
Yes. A Solo vault becomes, as it is, your personal vault inside Duo: same password, same pieces, nothing to re-enter.
Payment, simply
Another question? Write to us at contact@legatem.ch.